WEBS
Collaborative Workflow Engine

THE PROBLEM:
There are two highly interdependent drivers that cause business to work. These two drivers are Business Workflow Management and Business Process Management. One cannot work without the other and if one fails, the business fails. And yet, while there has been significant focus on documenting and managing via the Business Process Model approach, Workflow Management has been all but ignored at the enterprise level. This results in a dependence on Business Process Models that are static and are not dynamically responsive to the changes that impact management each and every day.

THE SOLUTION:
WEBS – Synchronizing Business Process and Workflow in the real world.

THE BENEFITS:
The WEBS (Workflow Enabled Business Systems) platform provides two extra dimensions of measurable advantage over traditional applications:

1. Workflow is tightly integrated with the core functionality of the business application(s)
2. The business application becomes self-prompting to the users

The benefits of Workflow being tightly integrated with the core functionality of the business application(s) are:

• The traditional static (in time) BPM method, based on how activities and information SHOULD happen to fulfill a set of business requirements, is replaced by the dynamic Workflow model of how the activities and information REALLY is happening to fulfill the business requirements.
• Since workflow for the business requirement is tightly integrated with the business system used to fulfill the same, the users satisfy the input requirements of the workflow engine simply by doing their job – no extra work.
• The BPM for the current process is dynamically generated and updated by the workflow engine enabling management to manage against reality versus static models.
• Metrics to analyze and manage productivity enhancement are built-in.
• Disruptions to and anomalies within the designed process can be identified and mitigated dynamically.
• Captures essential data at every user interaction for audit purposes (Sarbanes-Oxley SOX).

The benefits of the business application becoming self-prompting to the user are:

• The user is prompted by the system when a task needs to be performed.
• Allows users to organize their tasks efficiently.
• When the users respond to the prompts, they are automatically navigated to the transaction, with all relevant supporting information necessary, which needs their attention.
• Non-timely action by the user automatically launches corrective action workflow.
• The metrics needed to monitor and improve productivity for every instance of any process execution are gathered seamlessly, with no extra user input necessary.
• Substantially reduces user training and errors of omission.